Privacy Policy

Amazing Minds (“we”, “us” or “our”) are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, use our services, attend events or training, or otherwise interact with us.

Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Amazing Minds of 240 Reculver Road, Herne Bay, Kent, CT6 6QR.

If you have any questions regarding this Privacy Policy or the personal information we hold about you, please contact us at joprice@amazingminds.com.

1. INFORMATION WE COLLECT FROM YOU

We may collect and process the following information about you:

1.1 Information you provide to us

You may provide information to us by:

  • Completing forms on our website
  • Contacting us by phone, email or social media
  • Registering for services, events or training courses
  • Completing consent forms for our services
  • Subscribing to newsletters or marketing communications
  • Requesting information or support
  • Completing surveys, competitions or feedback formsThe information you provide may include:
  • Your name
  • Address
  • Email address
  • Telephone number
  • Payment or billing information
  • Information relevant to your enquiry or service request
  • Social media profile information where voluntarily shared with us

1.2 Information we collect automatically

When you visit our website, we may automatically collect:

  • Technical information including IP address, browser type and operating system
  • Website usage information including pages visited, time spent on pages and navigation routes
  • Information collected through cookies and analytics tools

1.3 Information we receive from third parties

We may receive information about you from trusted third party providers including:

  • Payment providers
  • Analytics providers
  • Advertising and marketing platforms
  • Social media platforms
  • Search information providers

2. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

  • To provide information, products or services requested by you
  • To manage bookings, payments and customer accounts
  • To communicate with you regarding enquiries, services or updates
  • To improve our website, services and customer experience
  • To administer competitions, surveys or promotions
  • To provide relevant marketing communications where permitted
  • To maintain the security and functionality of our website and systems
  • To comply with legal and regulatory obligations

3. LAWFUL BASIS FOR PROCESSING

We process your personal information on the following lawful bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests in operating and improving our business
  • Consent, where required for marketing communications or certain cookies

4. MARKETING COMMUNICATIONS

Where permitted by law, we may contact you with information regarding services, events or updates that may be relevant to you.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link within emails
  • Contacting us directly
  • Updating your communication preferences where available

5. COOKIES

Our website uses cookies and similar technologies to help improve user experience, analyse website traffic and support website functionality.

Cookies may include:

  • Essential website cookies
  • Analytics cookies
  • Functionality cookies

Marketing or advertising cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Further information regarding cookies used on our website may be provided through our website cookie banner or cookie settings tool.

6. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with trusted third parties where necessary, including:

  • Service providers and suppliers
  • Payment processors
  • IT and website support providers
  • Analytics and marketing providers
  • Professional advisers, insurers or legal representatives
  • Regulatory bodies or authorities where required by law

We will only share information where appropriate safeguards and confidentiality measures are in place.

7. DATA SECURITY

We have implemented appropriate security measures to protect your personal information from accidental loss, unauthorised access, misuse, disclosure or alteration.

Access to personal information is limited to individuals who have a genuine business need to access it and who are subject to confidentiality obligations.

Although we take reasonable steps to protect your information, transmission of information via the internet is not completely secure and we cannot guarantee the security of information transmitted to our website.

8. DATA RETENTION

We will retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, accounting and reporting requirements.

To determine appropriate retention periods, we consider:

  • The nature and sensitivity of the information
  • The purpose for which it was collected
  • Legal and regulatory obligations
  • Potential risks associated with retention

9. YOUR RIGHTS

Under data protection law, you have rights including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request erasure of information in certain circumstances
  • The right to object to or restrict processing
  • The right to withdraw consent where processing is based on consent
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details provided above.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be published on this page and, where appropriate, notified to you by email.

Please check this page periodically to remain informed of any updates.

11. CONTACT

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to:

Jo Price
Managing Director
Amazing Minds
240 Reculver Road
Herne Bay
Kent, CT6 6QR
Email: JoPrice@amazingminds.com

Version: 1.2
Reviewed: May 2026
Next Review Date: May 2029
Policy Reviewer: Jo Price, Managing Director